Arrive Well-Informed

Your room is available from 2:00 PM on the day of arrival. On the day of departure, we kindly ask you to vacate the room by 10:00 AM.

Luggage can be stored at the hotel free of charge.

It opens your room and the hotel entrance. Please return it upon departure.

The guest card is available in connection with the tourist tax. Free public transport in the district to Salzburg or Königsee, among others – discounts & offers in the region

Every other day between 8:30 AM – 1:00 PM.

Upon request, we will clean your room daily.

Please contact reception. (Tel -515)

Neck pillow and neck roll available upon request (Tel. -515)

In the wardrobe safe for valuables and cash

Sewing kit, razor, dental care kit, comb, feminine hygiene (reception)

Only with advance booking in certain rooms. Pets are not allowed in the restaurant; you are welcome to bring them to our sky bar “Schlafende Hex”.

We are happy to wake you from 6:00 AM. Please inform reception (-515)

Reception upon request (Tel -515)

Daily from 6:00 AM – 10:00 PM

Tue & Fri closed from 12:00 PM – 3:00 PM for cleaning.

Available upon request with 30 minutes’ notice

Open from 6:00 AM – 10:00 PM – access with room key (ages 14+)

6:00 AM – 10:00 PM, free of charge

Available 6:00 AM – 10:00 PM (free of charge with deposit)

Available at reception for a fee

Weekly offerings (information: elevators/reception)

Visa, Mastercard, American Express,

On-site also cash and debit card

Breakfast: 6:30 AM – 10:00 AM.
Dinner: 6:00 PM – 8:00 PM in Restaurant Luitpold (half board buffet)

You can have breakfast delivered to your room from 7:00 AM – 10:00 AM
(+€3.00 surcharge, register the evening before)

Available between 7:00 AM – 10:00 PM
(+€3.00, reception Tel: -515)

You can order a packed lunch. Order by 9:00 PM the day before

In “Alpenstrand” on the ground floor 6:00 AM – 10:00 PM

Please contact reception – we will be happy to assist you.

Please contact reception or dial emergency services at 112.

Please observe the escape plan in your room, do not use elevators, and immediately inform reception.

Underground parking spaces with a height of 1.90 m are available for a fee.

10:00 PM – 6:00 AM (entry possible with room key)

Free of charge in all areas

Room number = phone number

Dial “0” + number
(reachable at +498651 706 + room number)

For a fee of €0.21 per copy (reception)

6:00 AM – 10:00 PM
(Emergencies 10:00 PM – 6:00 AM at +49 173 3986959)

Smoking in the room is not permitted, nor on the balcony (€200 cleaning fee for violations)

In front of both hotel entrances and on our terrace on the 4th floor.

Please be considerate of other guests (even during the day)